Returns & Exchanges
At ReHair System, we stand by the quality of our hair restoration products and offer a 30-day satisfaction guarantee to ensure you feel confident in your journey to healthier hair. If you are not completely satisfied with your purchase, we provide a streamlined return process for all eligible items.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team at [email protected] within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the unused or gently used products in their original packaging, ensuring the RMA number is clearly written on the outside of the box.
- 3.Ship the Item
Send your package using a trackable shipping service to our processing center; we recommend keeping your tracking receipt until the return is confirmed.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5 to 7 business days.